Terms of Service

By accessing or using our website, services, or submitting any form, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should not use our services.

Top Deck Digital provides an AI-powered speed-to-lead SMS and email follow-up platform for roofing contractors. When a homeowner fills out a contact form on a website that has integrated our service, our system automatically sends follow-up SMS and email messages and uses artificial intelligence to conduct the conversation and help book an appointment. Our service is intended for use by roofing contractors and by homeowners who have chosen to submit an inquiry through a form.

By submitting a form with your phone number, you agree to receive automated text messages from Top Deck Digital related to your inquiry.

Types of messages: Appointment confirmations, estimate follow-ups, review requests, and service updates.

Message frequency varies based on your interaction with our service.

Message and data rates may apply. Check your mobile carrier plan for details.

Opt out: You may opt out of SMS at any time by replying STOP to any message. After you opt out, you will no longer receive text messages from us.

Help: Reply HELP to any message for assistance.

Consent is not required as a condition of purchasing any goods or services.

Compatible carriers: Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.

We are not responsible for delayed or undelivered messages due to carrier issues, device incompatibility, or other factors outside our control.

You agree not to:

• Use our service for any illegal or unauthorized purpose
• Provide false or misleading information when submitting a form or in any conversation
• Harass, abuse, or attempt to misuse our AI system or services
• Use the service in a way that could harm, disable, or overload our or our providers' systems

Our service uses artificial intelligence to generate conversational replies. AI-generated messages are not a substitute for professional roofing, legal, or technical advice. Any scheduling, pricing, or service details conveyed through our system are for coordination purposes only. The roofing contractor is responsible for the actual services, estimates, and advice they provide. We are not liable for any reliance on AI-generated content as professional advice.

The Top Deck Digital name, logo, website, software, and all related content and materials are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works from our service or materials without our prior written consent. Contractors who use our service receive a license to use it for their business in accordance with their agreement with us.

To the fullest extent permitted by applicable law, Top Deck Digital and JWF Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of our service or from any messages (including AI-generated content) sent or received through our system. Our total liability for any claims arising out of or related to these Terms or the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater. Some jurisdictions do not allow certain limitations of liability; in such jurisdictions, our liability will be limited to the maximum extent permitted by law.

Our service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure. We do not warrant that text messages will be delivered in a timely manner or at all, as delivery depends on carrier networks and other factors outside our control.

We may suspend or terminate your access to our service at any time for violation of these Terms, for operational or legal reasons, or otherwise at our discretion. You may stop using the service at any time; replying STOP to opt out of SMS is one way to stop receiving messages. Provisions that by their nature should survive (including limitation of liability, disclaimer of warranties, governing law, and dispute resolution) will survive termination.

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or our service shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.

We may update these Terms from time to time. The "Last updated" date at the top of this page will be revised when we make changes. Your continued use of our service after changes are posted constitutes acceptance of the updated Terms. If you do not agree, you should stop using the service and opt out of messages as described above.

For questions about these Terms of Service:

Top Deck Digital (JWF Group LLC)
San Diego, CA
Email: jonathan@topdeckdigital.com
Website: topdeckdigital.com