Free med-spa audit

Recover $5K to $25K from the patients sitting in your CRM right now.

A written audit of your spa. Ranked by what to fix first. Delivered in 24 hours. No sales call.

U.S. med spas only. 5 audits per week.

What's in your free audit

Four sections. 24 hours. Free.

Your med spa is leaking money in 3 places.

Most owners only watch one. The other two eat the month.

Your patient list is silent.

Your CRM is full of patients you already paid for. Nobody's reaching out.

30-60
appointments from a 1,500-patient dormant list
$0 ad spend

Where it leaks

  • 1,000+ patients haven't booked in 90 days
  • Reviews haven't grown in months because the ask isn't built in
  • The cheapest revenue in your business is sitting idle

A worked dormant list books 2-4% in 30 days. We work it for you.

Leads die between form and chair.

The industry replies in 12-24 hours. By then the patient booked someone else.

12-24 hrs
industry response time after a lead messages
by then they booked elsewhere

Where it leaks

  • Form submit, then no reply for 24 hours
  • 10-20% no-show rate on booked appointments
  • A single 24-hour reminder text doesn't recover them

Sub-5-minute response plus real show-up nurture closes the gap from form to chair.

Your ads don't book appointments.

The ads aren't the problem. What happens after is.

3x
more booked patients from the same ad budget
once the follow-up and reviews work

Where it leaks

  • Nobody texts them back fast enough
  • The Google reviews they click into are from 2022
  • More ad spend just amplifies the leak

Fix the follow-up and reviews first. Then the same ad budget books more patients.

Each one is fixable. Two of them in week one.

If we worked together

We fix them in the order where the math works.

Recover the money you already earned. Use that cash to fund growth. Then make it predictable.

Month 1

Recover

We text your dormant patients, ask your happy ones for Google reviews, turn the reviewers into referral sources, and respond to every new lead in under 5 minutes. No ad spend. The cash funds Month 2.

  • Reactivate dormant patients
  • Build Google reviews + referrals
  • Speed-to-lead + show-up nurture
Month 2

Scale

Now we run paid ads. The funnel underneath isn't leaking anymore, so they actually convert.

  • Paid ads on Instagram + Facebook
  • Month 1 systems keep running
Month 3+

Predictable revenue

Everything from Month 1 and 2 is running and compounding. New patients come in. Old ones come back. Every month.

  • All Month 1 + 2 systems compounding
  • Predictable monthly revenue

What a reactivation looks like, live.

Tue 2:14 PM
Hi Sarah, it's Maya from Lumen Aesthetics. We've missed seeing you. As a thank-you for being a past client, you're invited to our spring giveaway. A chance to win a $500 spa credit. Want in? Reply YES. Reply STOP to opt out.
YES

The first text. Sent to every dormant patient on the list.

Tue 2:18 PM
0:32
What times are open?

Voice note from the owner, in their voice.

Tue 2:22 PM
Tue at 2pm or Wed at 11am — what works?
Tuesday 2pm

AI handles scheduling in the spa's voice.

Tue 2:24 PM
Tuesday 2pm. Got it. We'll send a final confirmation shortly. One more thing: if you'd like to bring a friend, reply with their name and we'll add them too. Each friend adds 5 more entries to the giveaway.
Bring my sister Jess too

Time held, plus-one ask.

Inside the campaign

Our AI handles every text in your voice. The patient hears your real voice once: the 30-second voice note you record yourself. We drop replies into next week's open slots.

  • You record the voice note in your own voice. We give you direction, not a script.
  • A "bring a friend" line at booking turns one returning patient into two.
  • A $500 spa-credit raffle is optional. Spas that run one see more replies, but the system works without it.
  • Every message: no procedure names, no health info, full opt-out.

We start with reactivation because that's where your margin already is.

Ready to see what's leaking in your spa?

Your custom audit lands in your inbox within 24 hours. No sales call.

U.S. med spas only. Month to month.